IT Infrastructure Engineer

Witton

Aston Manor Cider is looking for an experienced IT Infrastructure Engineer who will work with the members of the IT services team to provide advanced IT support and maintenance for the customers of Aston Manor’s IT Service department and the systems we utilise. The role will also be a key resource in the deployment of several significant IT projects planned over the next few years.

The role will help support our Windows domain in a VMWare virtualised environment, Windows 10 clients, HP networking hardware, Office 365 and a variety of enterprise hardware and software. This role will require an experienced and sociable candidate who values accuracy, is organised, self-motivated, enthusiastic, and adaptable when working on their own, when providing support for the IT Services Team or for the rest of Aston Manor Cider.

The role reports directly to the IT Manager, operating at all levels across the business ensuring the integrity, efficiency, availability and security of Aston Manor’s information and IT systems.

The ideal candidate will be comfortable operating in key areas such as:

• Active involvement in varied IT projects that will involve working with internal staff and external suppliers

• Design, evaluation, testing and review of new IT systems, policies, and processes

• Assisting / supporting internal customers with IT support queries

• Deployment and support of Aston Manor’s IT hardware and services

• IP networks, and how supporting networking equipment and processes should work

• Maintaining records of IT assets, orders, and purchases

• Creation and updating of detailed documentation of systems and processes

• Secure operations across areas of responsibility

The post holder must be capable of prioritising / managing their workload and will be comfortable with written and verbal communication with all levels of staff and external support organisations. The role is based at the company head offices in Witton, but will occasionally require travel to other sites in Aston, Tiverton and Stourport, sometimes at short notice.

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